The website galileosvoyage.com (and galileosvoyage.co.uk) is operated by the company Galileo’s Voyage, registered in Malvern, England, UK. By visiting our website, you are accepting the practices described in this Privacy Policy, including our use of cookies and similar online tracking technologies. If you do not agree with the terms of this Privacy Policy, please do not use the website. This Privacy Policy does not apply to any information collected outside of the website, including offline or through other means, e.g. via telephone or through email, unless otherwise stated below or at the time of collection. This policy was last updated on 20 August 2022.

1. What information do we collect

When you use our website we may collect two types of information from you: (i) non-personally identifiable information and (ii) personally identifiable information. Non-personally identifiable information does not individually identify you, but it may include tracking and usage information about your general location, demographics, use of the website and the internet. Personally identifiable information is information that you voluntarily provide when you contact us or subscribe to our newsletter.

We do not link non-personally identifiable information to your personally identifiable information. We do not share either type of information unless required to run the website and services (see below, under section 4, ‘Disclosure to third-party services’). We will never share or sell either type of information.

2. When do we collect information

We collect information when you (i) visit our website, (ii) make an enquiry about our services and (iii) provide information to us by subscribing to our newsletter.

Tracking technologies 

When you visit our website, we collect information through the Tracking Technologies ‘Cookies’ and Google Analytics. As is true of most websites, we gather certain information automatically and store it in temporary log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system and date/time stamp. We use a third-party tracking service called Google Analytics that uses cookies to track non-personally identifiable information about visitors in aggregate form.

We use the information gathered from the services outlined above to better gain an understanding about how our website is used by visitors, to analyse trends, to administer the website, and to gather demographic information about our user base. This enables us to build and maintain our service with user feedback, helping us to update and improve the service we provide.

Opting out

You can opt out of these services by installing ad blockers or privacy browser extensions.

Regular cookies may generally be disabled or removed by tools available as part of most browsers. However, this means you won’t receive the benefits cookies provide.

You can opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout or downloading the Google Analytics Opt-out Browser Add-on.

Links to other websites, social media platforms 

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over the information that is collected and shared about you. You should exercise caution and look at the privacy statement applicable to the website in question.

You may interact with content on our website through social media platforms we use such as Facebook, Twitter and LinkedIn by using their social features. Examples of social features include ‘liking’ or ‘sharing’ our content. We encourage you to review their policies before using their tools, which can be found at their respective websites. If you’d prefer that these social media platforms do not collect information about the content you share and use, we suggest that you don’t use their tools.

3. Types of information we may collect
The types of information we may collect include: 

• Internet Protocol (IP) address

• Location

• Device (iPad, laptop, mobile etc)

• Browser type (Safari, Firefox etc)

• Internet Service Provider (ISP)

• Date and time stamp of access/donation

• Referral/exiting information – for example the website you came from prior to our website, or after leaving our website

• Information that tells us how you experience the site – for example how much time you spend on which pages, which links you choose to click 

• Personal information (email address, name etc.) when you contact us or when you register for our newsletter

4. How we use your information

The information we collect may be used to help us:

• Provide services you voluntarily subscribed to, such as newsletters

• Improve the quality of our website

• Promote services to you including advising you of updates or changes to our website and services

•  Improve the website through reader surveys and feedback

Disclosure to third-party services

As part of providing our website and services to you we use a limited number of third-party services that perform functions on our behalf, including but not limited to website hosting, server monitoring, tracking user behaviour, etc.

We have no control over, and assume no responsibility for, the conduct, practices or privacy policies of these third-party services and encourage you to read the policies of the services we use below:

Galileo’s Voyage uses as third-party tracking technologies Google Analytics. Please see ‘Tracking Technologies’ under section 2 above, for more information and for the privacy policies of this service.

Subscribing to our newsletter

By clicking ‘subscribe’ you agree to the following: 

We will use the email address you provide to send you a monthly email with our news as well as interesting upcoming events from other providers such as Institute of Physics, events at Universities, and more.

Unsubscribing from our newsletter

You can change your mind at any time by sending us an email with the word ‘unsubscribe’ in the subject line. If you want to review and correct the personal information we have about you, please contact us at galileosvoyage@gmail.com.

5. Security of your personal information

We are committed to ensuring that your information is secure. We have taken reasonable measures to protect information about you from loss, theft, misuse or unauthorised access, disclosure, alteration and destruction. No physical or electronic security system is impenetrable however and you should take your own precautions to protect the security of any personally identifiable information you transmit. We cannot guarantee that the personal information you supply will not be intercepted while transmitted to us or third-party service providers. 

Sharing your personal information 

We will not disclose your personal information except: (i) as described by this Privacy Policy (ii) after obtaining your permission for a specific use or disclosure or (iii) if we are required do so by a valid legal process or government request (such as a court order, a search warrant, a subpoena, a civil discovery request, or a statutory requirement). We will retain your information for as long as needed in light of the purposes for which it was obtained or to comply with our legal obligations and enforce our agreements. 

Children’s privacy 

We do not knowingly collect or maintain information from those we know are younger than 16. If you are younger than 16, you should not submit any personally identifiable information to our website. 

6. Access to your personal information 

You may request a copy of the personal information we hold about you by submitting a written request to galileosvoyage@gmail.com 

We may only implement requests with respect to the personal information associated with the particular email address you use to send us the request. We will try and respond to your request as soon as reasonably practical. When you receive the information, if you think any of it is wrong or out of date, you can ask us to change or delete it for you. 

We take all reasonable steps to ensure the information held is accurate, up-to-date, complete, relevant and not misleading. 

7. Contact us 

If you have any questions about our Privacy Policy or our use of your information, please contact us at galileosvoyage@gmail.com